Your Questions, Answered

    • MoonPhase provides menopause-informed psychiatric care that integrates medication strategy when appropriate, therapeutic support, and integrative psychiatric recommendations—including supplement review—when clinically indicated.

    • Getting started is simple:

    • if you have questions, that are not covered in the website, or curious about additional stuff, please use the CONTACT US submission .

    • If you desire a Consultation, please access the REQUEST CONSULTATION FORM through our consultation request form -fill out and submit

    • We typically respond within 2–3 business days with next steps.

    • Midlife is a neurological and metabolic transition—not just a psychological one.

    • MoonPhase uses a whole-person clinical lens that integrates mood, sleep, stress physiology, sexual health and hormone awareness into care that is thoughtful, paced, and biologically informed.

    • MoonPhase supports Women in Midlife Transition with Mood and Anxiety symptoms, ADHD, irritability, Sleep disruption, Stress & Physiology Overload, and Cognitive Fog/Overwhelm—especially when symptoms track with hormonal shifts.

    • Menopause-informed discussions, education and resources are included.

    • Many Women are also seeking open dialogue, education and additional resources and support for her Sexual Wellbeing and Vitality—including addressing desire, arousal, pleasure, and the emotional/physiological, relational and pharmacological layers that shape them.

    • Assessments, Prescriptions, Referrals and or Collaboration are offered as appropriate.

    • Appointments are primarily via Telehealth, initial in person or follow ups are assessed as an needed basis and or for prescribing process needs.

    • All appointments are for women located in Massachusetts at the time of the visit.

    • MoonPhase offers thoughtful guidance, clear clinical feedback, and a collaborative process—so decisions are informed, paced, and aligned with your goals.

    • The initial visit is typically 60–90 minutes for a comprehensive 1:1 assessment.

    • Follow-up visits are typically 30 minutes.

    • Longer follow-ups may be scheduled when clinically appropriate

    • Appointment cadence and duration are individualized and clinically guided.

    • At each visit, we review your treatment plan and progress toward goals, with space for questions, education, and practical next steps.

    • Collaboration with other clinicians—and referrals when appropriate—may be incorporated to support your care.

    • MoonPhase is a self-pay (private pay) practice.
      This model allows for longer visits, thoughtful pacing, and clinically grounded care without being constrained by insurance-based timeframes or documentation requirements.

    • Payment is due at the time of service, and fees and financial policies are shared clearly in advance.

    • Upon request, a superbill may be provided for clients who wish to pursue possible out-of-network reimbursement independently, depending on their insurance plan.

    • Financial Policy

    • Payment is due at the time of service.

    • A card on file is required and is used for session fees and applicable missed-appointment or late-cancellation fees, per the Financial Policy.

    Financial Policy

    • When clinically appropriate, controlled medications may be considered as part of a thoughtful, well-documented plan.

    • MoonPhase is not a rapid-access controlled-substance practice, and prescribing is approached conservatively with clear boundaries and appropriate monitoring.

    • Many women come to MoonPhase seeking steadier, longer-term support—including, when appropriate, a careful plan to reduce or discontinue medications that no longer fit their goals or wellbeing.

    • Requests for controlled medications as the primary focus of care are not a fit for this practice.

    • Refills are handled during regular business hours and are best addressed within scheduled follow-up visits so care remains clinically grounded.

    • Please request refills with advance notice.

    • MoonPhase does not provide urgent or after-hours refills or one-time prescriptions/refills for medications not prescribed within this practice.

    • Controlled medications have more structured refill timelines and monitoring requirements.

    • medication policy link

  • No.

    MoonPhase does not provide urgent or emergency services.

    If you are experiencing a crisis or feel unsafe, go to the nearest hospital, emergency department, call 911 or call/text 988.

    practice policy

    • For details on payment, cancellations, medication/refills, communication hours, Telehealth, and documentation boundaries, please review the Financial Policy & Practice Policies page.

    • For website privacy and use/disclaimers, see the Privacy Policy and Terms of Use & Disclaimers

    • You can also read How Care Works for an overview of the care process. for more information.

    • For more information, use the navigation links in the header and the policy links in the footer (available on every page).